Android – Fail to Pair / Can’t find the MISSION ONE / Can’t sync log / Re-pair
※ Most pairing issues can be fixed by restarting your mobile phone and re-pairing your MISSION ONE with ATMOS app.
※ Please follow the instructions:
1. ATMOS App Your Device ➔ click MISSION ONE’s image to enter Product Info ➔ click “ ⋮ ” icon on the top-right corner ➔ Delete
※ If MISSION ONE is not in “Your Device”. Go to step 2
2. Your phone Restart Bluetooth ➔ Go to Paired Devices ➔ Find “M1-XXXX” (XXXX = the serial number of your MISSION ONE) ➔ Click ⚙️icon ➔ Unpair
※ If the MISSION ONE is not in “Paired Devices” list. Go to step 3
3. MISSION ONE SETTING ➔ CONNECT ➔ UNPAIR: YES
4. MISSION ONE SETTING ➔ CONNECT ➔ CONNECT APP: ANDROID ON
5. ATMOS App (must log in or sign up) Your Device ➔ Start Pairing ➔ Select your MISSION ONE ➔ Enter the 6 digits pin code shows on MISSION ONE ➔ Paired
Contact us for more help: https://www.facebook.com/atmosocean (Fb message)